Email us with questions or to access your archived photos:
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Downloads: Once you receive your personal email link, you have 24 hours to download your high-resolution images. No one can access or download your images unless you share this private link.
Storage: After 24 hours, we remove your photos from the FTP folder and store them on one of our remote offline servers. You can access your images at any time - just send a written request with your Shoot ID #:
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Your Content Management
Uploads: After your shoot, your Pro Lenser will upload your photos usually within 2 to 24 hours. When they are ready, we'll send you an email with a link to a secure FTP server.
Pro Lensers: Every Pro Lenser we work with is vetted and trained to provide you with an exceptional experience. Most are seasoned professionals who have worked with some of the biggest commercial brands in the world. Some specialize in destination weddings, corporate portraits or product photography for local businesses. Others are student photographers who have already built amazing portfolios...
But there is one thing they all share in common: A real passion for photography. Each chooses to work with FotoGenie to help you create amazing photos because that's what they love to do!